Privacy Policy

Last updated: December 15, 2025

At Dr. Lim Rehabilitation and Chiropractic, we take your privacy seriously. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, submit forms, schedule appointments, or interact with our online and in‑clinic services.

Information we collect

We may collect the following categories of data:

• Contact details: name, phone, email, and city/region.
• Care information: details you voluntarily provide in contact or referral forms.
• Browsing data and cookies: IP address, device type, pages visited, session duration, and interactions (via Google Analytics 4).
• Campaign and call data: advertising and call metrics for attribution and quality (Meta Pixel and CallRail, when enabled).
• Security and fraud prevention: automated validations such as reCAPTCHA v3.

How we use your information

• Respond to inquiries, schedule appointments, and deliver care.
• Improve the website experience and our services.
• Measure campaign performance and communications.
• Cumprir obrigações legais, regulatórias e de segurança.

Cookies and similar technologies

We use cookies and third‑party tags for analytics and advertising, including Google Analytics 4, Meta Pixel and CallRail. You can manage cookies in your browser preferences. Use of reCAPTCHA v3 is governed by Google’s Privacy Policy and Terms of Service.

Information sharing

We may share data with service providers that help us operate the website, analyze metrics, manage calls, and process forms, always under appropriate contracts and security measures. We do not sell your personal information.

Data retention

We retain your information for as long as necessary to fulfill the purposes described in this policy, subject to applicable legal and regulatory requirements.

Your rights

Depending on your jurisdiction, you may have the right to access, correct, update, or request deletion of your personal data. To exercise your rights, contact us using the methods below.

Security

We implement reasonable administrative, technical, and organizational measures to safeguard your information. No method of transmission or storage is 100% secure, but we continuously work to improve our controls.

Children’s privacy

Our services are not directed to children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.

Changes to this policy

We may update this Privacy Policy from time to time. The current version will always be published on this page with the “Last updated” date.

How to contact us

For questions about this policy or to exercise your rights, use the contact form in the site footer or call (855) 833‑3335. You can also reach us via the emails listed in the Locations section.